Live Video Encoders for Social Media Publishing

The Story


KEY IMPACTS

- By using HERMES Live encoder, RTHK could have a well-developed encoding system to support its live streaming event.

- It helped RTHK to speed up its transformation to be a multi-channel broadcasting service provider.

 

THE SITUATION

Live streaming on social media is a hot topic. As one of the major broadcasting service providers in Hong Kong, RTHK was looking for high-quality and professional encoder to support live streaming events on its Facebook page, as well as to improve its existing platforms such as RTHK VNEWS (https://www.facebook.com/RTHKVNEWS/ ) and RTHK City Forum (https://www.facebook.com/RTHKcityforum/ ).

 

THE CHALLENGE

Previously, RTHK was using a 3rd party encoding software to run live stream. However, the encoding software was not stable and the live streaming was easily interrupted and it left bad experience and impression to its viewers. Hence RTHK selected HERMES Live encoder, an encoding system which is more reliable, stable, easy to use and able to adopt some customization according to its requirement.

 

REASONS FOR SELECTION

1. Stand-alone video encoders with high-availability (HA) backup system

HERMES Live encoder offers stable and seamless live streaming service. In case of any accident on the primary encoder, a backup will take over the streaming task immediately with no interruption.

 

2. Ease of use

HERMES Live encoder provides simple setup and “One Click Go Live” feature to live event. Also, the system integrates with social media like Facebook and YouTube.

 

3. Customization

We customize a dedicated system for RTHK according to its usual workflow and specific requirements which can better fit to its daily operation and business needs.  


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The Client

Radio Television Hong Kong (RTHK)

Radio Television Hong Kong (RTHK)

Radio Television Hong Kong (RTHK) is the public broadcasting service providers of Hong Kong. It currently operates twelve radio channels and three television channels, and produces educational, entertainment, and public affairs programmes that are also broadcasted on commercial television channels.